Forget the nutrition facts label (information panel), the ingredients list and the say-so of experts: A new study finds that shoppers think a food is healthy only when it costs them more.
The study, forthcoming in the Journal of Consumer
Research, is the latest evidence that your brain may work against you when it
comes to choosing healthy foods. Researchers say our subconscious association
of cost with health — what they call the “healthy = expensive intuition” — can
prompt shoppers to not only spend more money but also to make uninformed health
decisions without realizing it.
“We often ask how consumers process information about
what they should eat,” said Kelly Haws, a processor of marketing at Vanderbilt
University (located in Nashville, Tenn., USA, is a private research university) and a co-author of the new paper. “The truth is, we give them a ton
of information — and they don’t process it all.”
Haws and other researchers in the realm of behavioral
economics have a name for this phenomenon: It’s called heuristics (is any approach to problem solving, learning or discovery that employs a practical method not guaranteed to be optimal or perfect but sufficient to the immediate goal), and it
basically describes any sort of mental shortcut that we use to simplify
decisions. Instead of consciously evaluating all of the information we have
about a product — its calorie count, its ingredients, its brand, its location
in the store — our brains rely on simple assumptions, such as the belief that
healthy foods always cost more.
These
assumptions can be deeply flawed (an imperfection), particularly when they’re applied to an
overbroad (not enough) set of situations. And we do apply them broadly when it comes to food:
A 2013
study published in the journal
Appetite concluded that heuristics, not rational choice, are the basis for most
of our food decisions.
Given that prevalence (existing very commonly or happening often), Haws said, a heuristic like
“healthy = expensive” can have profound implications for consumer choice and,
by extension, public health — particularly since the “healthy = expensive”
intuition appears to be so persuasive (making you want to do or believe a particular thing) to the consumers who depend on it.
To test the power of the heuristic, Haws and her two
co-authors — Rebecca Reczek at Ohio State, and Kevin Sample at the University
of Georgia — ran five experiments on several hundred college undergrads. In the
first two experiments, participants were shown a “new” food product and asked
to guess either its price or health value. In both iterations (repeat, to say or act again) of the
experiment, participants assigned (to put something in a particular place or position) higher prices to healthier products, and
better health grades to more expensive foods. Participants were asked to order the more healthy of two
sandwiches; they consistently (in a way that does not vary) picked the more expensive one, even when the
researchers switched the prices. In the fourth, subjects rated an unfamiliar
vitamin, DHA, as more important to a healthy diet when it was advertised as
part of an expensive trail mix, rather than an average-priced one. “Consumers
over-apply their belief that healthy = expensive … suggesting that the
intuition can bias (the fact of preferring a particular subject or thing) perceptions of what ingredients are ‘healthy,’ ” the authors
write of that experiment’s conclusions.
In the final trial (a test, usually over a limited period of time, to discover how effective or suitable something or someone is), participants were asked to
evaluate reviews of a new, super-healthy protein bar, which cost either 99
cents or $4. They spent far more time reading the reviews of the 99 cents bar —
a sign, the researchers suggest, that most couldn't believe a “healthy” item
would cost so little.
“Our results suggest that consumers have this really
overwhelming (very great and very large) sense that healthy equals expensive,” Haws said. “And that has a
big impact on their food decisions.”
Specifically, health-conscious shoppers are potentially
overspending, and on products that aren't necessarily all that good for them.
Budget-minded shoppers may ignore their grocery store’s plethora (a very large amount o something, especially a larger amount than you need, want or can deal with) of cheap,
healthy options. And all consumers are at risk of forming opinions about
promotional health and nutrition claims — such as the importance of DHA (is an omega-3 fatty acid) — based
on nothing but the price of the item.
That’s not all, Haws said. The healthy = expensive
intuition is just one of “a universe of mental shortcuts” that we rely on to
choose food, and many of those shortcuts also appear to be flawed (not perfect). Previous
research has described "a supervize biaz" for instance, in which consumers ignore calorie counts
and other health information when presented with a meal that seems like a good
value. The majority of Americans also embrace what’s called the “unhealthy = tasty intuition” -- the belief that food must be unhealthy to taste
good.
Even the shape of a food’s package plays a role: Researchers in the Netherlands recently found that consumers think foods in thin packages are healthier.
“Are they reading the labels, processing the
information? Probably not,” said Deborah Cohen, a senior natural scientist at
the Rand Corp. (is an non-profit institution that helps improve decision-making through research and analysis) and the author of “A Big Fat Crisis: The Hidden Influences
Behind the Obesity Epidemic — and How We Can End It.” “The problem with
shopping is that it requires lots of decisions, and consumers have limited
processing capacity. Every person has a limit on how many good decisions they
can make before they start taking mental shortcuts” -- such as assuming that
pricey food is healthy.
Unfortunately for health-minded consumers, rewiring
these sorts of heuristics (a way of solving problems by discovering things yourself and learning from your own experiences) is difficult; they are, after all, a normal part of
our psychology. That is why advocates such as Cohen have advocated for more
oversight of in-store food marketing, which Cohen said exploits consumers’
mental exhaustion (also known as burnout is a depression of intellectual keenness and is a result of long-time stress).
Some behavioral economists — such as Antoinette Schoar
of MIT and Saugato Datta of ideas42 (is a design and research lab that uses insights from the behavioral sciencess to address complex social problems) — have advocated for public health programs that rely on heuristics, themselves. Traditional interventions typically
involve in-depth nutrition education: The Agriculture Department’s suggested nutrition lesson plans for high school students comprise 84 pages.
“Everywhere, policy seeks to improve complex decisions
by providing people with commensurately (to be equal or proportionate) complex information,” Schoar and Datta
wrote in 2014. “Rather than inundate them with a mass of complex information,
we argue that such policy interventions should concentrate on developing,
testing and disseminating (to spread or give out something) simple but effective rules of thumb (is based not on theory but on practical experience), or ‘heuristics.’
”
One common technique, when it comes to diet, involves
creating (and sticking to) simple nutritional edicts: “eat a salad with every
dinner,” for instance, or “never eat chocolate.”
Haws has a heuristic of her own: “Expensive does not equal healthy.” For consumers, she
said, the easiest solution to the healthy = expensive intuition is to simply
remind themselves that it isn’t true while they’re shopping or dining. Haws and
Cohen both suggest arriving at the grocery store with a prepared shopping list,
the better to defend yourself against your own mental shortcuts. Haws also
cycles through a mental list of cheap and healthy foods while she’s moving
through the grocery store.
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